Effective Date: August 20, 2025
LendSteady LLC does not provide refunds once a borrower's payment is accepted, except where required by applicable state law.
- Monthly Fees: Payments for monthly service fees are non-refundable once processed. If a customer cancels during a paid month, no portion of that month’s fee will be refunded.
- Annual Fees & Refunds Where Required: Customers who choose an annual payment plan and later cancel in a state that requires refunds will forfeit any annual discount applied. The customer will be charged at the standard monthly rate for the months of service used, and the prorated balance (if any) will be refunded.
- Cancellation: Accounts can be cancelled at any time by the user. Upon cancellation, no personal data or account information is stored. Customers may return in the future but must create a new account.